COLLECTION OF INFORMATION
Personal Information: Certain functionality on the Site and when registering to use the Services, we may require you to submit certain Personal Information and other information to 4AM Demand, including, without limitation, your name, email address, phone number, and company name and domain name (as applicable).
When purchasing the Services, we require you to provide financial and billing information, such as billing name and address, and credit card number (“Billing Information”). Your Personal Information and your Billing Information, together with any other information we gather through the Services that may be used to identify or contact you, are collectively referred to herein as your “Personal Information.”
Under no circumstances should you provide your social security number, driver’s license number, or other sensitive Personal Information through the Site.
Use Data: By choosing to use the Sites, you agree to provide 4AM Demand with certain information that is automatically collected as you browse the Site (“Use Data”), including, without limitation, information about your usage of the Site, your IP address, geographic location, and information you may create, upload, publish, transmit, distribute, display, store or share using our Services. 4AM Demand uses third-party website browser software tools (the “Tools”), such as “cookies,” web server logs, and analysis software (including Google Analytics, and AWS services) to gather Use Data. Cookies are small pieces of data that are stored on your hard drive. The Tools may be used by 4AM Demand to, among other things, collect business and technical statistics, such as the number of new visitors to the Site, the date and time of visits, the pages viewed and paths followed by users to and through the Site, and how long users remain on the Site. Use Data is collected on an aggregate basis and does not consist of any Personal Information.
USE OF INFORMATION
The Personal Information we collect is used for various purposes in connection with our business, including, without limitation, making information and services available to our Site visitors, notifying visitors about important changes to the Site, and answering inquiries or fulfilling requests submitted by visitors to the Site. We also use the Personal Information we collect to respond to voluntary requests for information and to provide relevant content. By choosing to use the Site, you consent to 4AM Demand’s use of your Personal Information for the purposes set forth herein.
4AM Demand uses Use Data in order to monitor use of the Sites, for the Site’s technical administration, and to improve the Site and our services. 4AM Demand also uses Use Data for marketing and analytics purposes, to conduct tracking and analytics, and to help us understand how people use the Site.
The Billing Information we collect is used to manage your account, to provide the Services, and to check the financial qualifications of prospective customers and to collect payment for the Services. We may use a third-party service provider to manage credit card processing. If we do so, such a service provider will not be permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on our behalf.
The Data, Diagnostic Information and Login Information is used for the purpose of administering and improving our Services to you. We may also use this information in a de-identified, anonymous way to monitor and analyze use of the Services, for the Services’ technical administration, and to increase the Services’ functionality and user-friendliness.
The Usage and Analytics Information may be used in a de-identified, anonymous way to monitor and analyze use of the Services, for the Services’ technical administration, to increase the Services’ functionality and user-friendliness, and to verify users have the authorization needed for the Services to process their requests.
The Generalized Location Information may be used for the purpose of administering and improving our Services to you. We may also use your Generalized Location Information in an anonymized manner to monitor and analyze use of the Services, for the Services’ technical administration, and to increase the Services’ functionality and user-friendliness.
Please note that if you are registering for or using the Services as an administrator on behalf of an organization, you may be able to view the activity and/or content associated with your sub-users’ use of the Services, including, but not limited to, their Personally Identifiable Information.
These Services are hosted in the United States and are intended primarily for visitors located within the United States. If you choose to use the Services from other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you may be transferring your Personal Information outside of those regions to the United States for storage and processing. By providing your Personal Information through the Services, you consent to such transfer, storage, and processing.
SUBSCRIBING TO E-MAIL CORRESPONDENCE
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to stop emails from being sent to them, and spells out penalties for violations. In accordance with the CAN-SPAM Act, we agree to do the following:
SHARING OF INFORMATION
4AM Demand does not share confidential user information with any outside party, except as provided herein.
Service Providers: We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, database storage and management, data analysis, and legal, accounting, and marketing services. We may share your Personal Information or Use Data with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring third parties to maintain the privacy and security of your data.
Other Third Parties: We also may share, disclose, or transfer your Personal Information or Use Data with third parties as follows: (a) to government agencies, advisors and other third parties, where necessary and appropriate, in order to comply with applicable laws, the service of legal process, or if we reasonably believe that such action is necessary to (i) comply with the law requiring such disclosure, (ii) protect 4AM Demand rights or property, (iii) prevent a crime or protect national security or (iv) protect the personal safety of the users or the public; or (b) in connection with a financing or a sale, acquisition or merger of our business or our business assets. We may also share with others aggregated or anonymized information that does not directly identify you.
Please note that if you are using the Services at the request or as part of an organization, your organization’s account administrator may be able to view certain activity and content associated with use of the Services, including, but not limited to, elements of your Personally Identifiable Information.
From time to time we may employ third parties to help us provide and/or improve the Services. These third parties may have limited access to databases of user information or registered member information solely for the purpose of helping us to provide and/or improve the Services and they will be subject to contractual restrictions prohibiting them from using the information about our users for any other purpose. Such agents or third parties do not have any rights to use Personal Information beyond what is absolutely necessary to assist us.
We may disclose your Personal Information to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of the Services, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. We may disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law.
THIRD PARTY SITES
4AM Demand uses reasonable care to protect the privacy and security of Personal Information and to ensure that our systems are secure and meet industry standards.
Unauthorized attempts to use the Site in a way that violates our 4AM Demand Terms and Conditions of Use, to utilize the Site for other than its intended purposes, or to defeat or circumvent the Site’s security features are strictly prohibited. We do not intend for the Site to be used by children under the age of 13, nor do we seek to collect information about children under the age of 13. If you are under the age of 13, please do not provide us any information and promptly exit the Sites.
If you have any questions, please contact us via email at firstname.lastname@example.org.
Last updated on June 9, 2021